Welcome to Help & Support Page. Before you send us a message, make sure to read our FAQ’s below so you may find below your answer.
How to Purchase a Flyer Template or other items?
You can purchase any flyer template or other product via Credit Card or Paypal. Payments & your information are encrypted and safe via Paddle.
Do I need to open a new account to make purchase ?
You don’t need to register any account, you will be given immediate access to the files for download. the link of download with invoice will be send directly to your inbox of e-mail so you can access the file asap and never lose them.
In which format are your Flyers, banners & other products ?
Our templates usually are in Photoshop .PSD format. They can be edited via Photoshop cs5 or higher version. Our recommend is to edit with Photoshop cs6 or higher version.
How can I unzip product files?
PC: To extract a single file or folder, double-click the compressed folder to open it. Then, drag the file or folder from the compressed folder to a new location. To extract the entire contents of the compressed folder, right-click the folder, click Extract All.
Mac: Double click the .zip file, then search for the product folder or product file. Usually it is in desktop or other location like downloads folder or anywhere that you saved .Zip file.
What is Paddle ?
Paddle.com is a safe-platform for payment processing. When you purchase our Flyers, payment will be processed by Paypal or Credit card via Paddle. More detail HERE.
Why with Paddle ?
Paddle is in many ways better for us and for our customers compared to CreativeMarket, a processor/marketplace we’ve been using so far.
Can I trust Paddle.com ?
You can definitely trust Paddle. They are in this industry more than 5 years and supports around 30,000 sites & creators who use Paddle for online Payments. For More details, see this article.
I just purchased one Template. Now What ?
Once you purchase a flyer from us, you will be able to download asap from dashboard which will displayed in payment section as a popup. You will also receive a message in your e-mail address to download your flyer template that you have purchased to us.
Do you offer Support ?
We offer support via contact form. You can contact us in contact form in our site or you can send direct e-mail at email@example.com
Do you offer Refund ?
Yes, we offer refund. Our prior task is 100% customer’s satisfaction. Just contact us and let us know what the problem is and we will process refund. Read our refund policy here.